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FAQs

How does Tutorsfinder work? For TUTORS

Tutorsfinder is an online platform where you meet with potential students. The students can view your profile, contact you directly on phone, WhatsApp, email or via our inbuilt messaging system, and make bookings for lessons.

How do I register as a Tutor?

You need to sign in and register as ‘Tutor’. After this, you need to list the subject you want to teach.

Do I need a paid package to list my subjects?

No! You only need to select the free or zero package to proceed with your subject listings

How do I add more subject listings?

After your first Active subject listing, you can add more listings or subjects you can teach. Click on the ‘Add Listing’ then the ‘Submit Listing’ button to continue with your listing.

How do I add my bank details for payment?

Go to the ‘Wallet’ and click on ‘set payout method’ to add either your PayPal email or bank account details. This is the account your withdrawable balance will be remitted to.

How does Tutorsfinder work? For STUDENTS

Tutorsfinder is an online platform where you meet with potential Tutors. You can view the tutors’ profile, make direct contact on phone, WhatsApp, email or via our inbuilt messaging system, and make bookings for lessons.

How do i register as a Student?

You need to sign in and register as ‘Student’. You need to create a username or email and password to do this.

How do i contact or message Tutors before Booking?

After signing in, the next step is to search for Tutors teaching your subject, You can do this on our website homepage. Select to view the tutors’ profile and there you will see the various ways you can contact and message the tutors.

How do i book my lessons?

After identifying and probably contacted your potential Tutors, you will make booking reservation on the Tutors’ listing page. You will pick your lesson date and time and proceed to the payment page.

Do i make payment directly to the Tutors?

No! All lesson/booking payment must be made through our website. We do this to protect you.

Where will i meet Tutors for Lessons?

You can arrange this with the Tutors. It is usually one of these locations, Students’ home, Tutors’ home, Library or online.

How can i review my Tutors' performance?

You can add review by signing in and drop the review on the Tutors’ listing page. You can also manage review in your dashboard.

How do I confirm my total earnings?

Total earning is the sum of all booking transactions at a time.  To check this, go to the ‘wallet’.

What is withdrawable balance?

Withdrawable balance is the total earning available for you to cash. For example, your withdrawable balance is the same as your total earnings less the commission fee.

How and when will my withdrawable balance be transferred to me?

It will be paid into your payout account (Bank account or PayPal account) within 72 hours from the time of booking confirmation.

Is there any commission charge on my booking transactions?

Yes! We charge 20% of the booking fee as platform or commission fee on all transactions.

Do I need a free listing package before my profile will be visible to the public?

Yes! It is only Active listing that is visible to the public and you need a free package to do this.

 

How do I manage messages from my students?

Go to ‘Messages’ on your dashboard. You will see and respond to mails and messages from students. That is the chat message system with your students.

 

How do I manage bookings from my students?

Go to ‘Bookings’ on your dashboard. You will see and respond to bookings from students. You can see all your pending, approved and cancelled students’ bookings.

 

Can I reply students/parents review on my listing page?

Yes! You can reply to reviews from external users. Go to the ‘Reviews’